British Airways has said all of its short-haul flights from Heathrow are cancelled until midday today following “continuing technical issues”.

The airline said: “Customers due to travel later today should check their flight status on ba.com before coming to the airport as we anticipate further disruption during the day.”

It said its long-haul services at Heathrow and all flights at Gatwick and London City Airport are due to operate as planned, “but customers may experience some delays”.

The company added: “Our website ba.com is working and customers can check-in online and at the airport.

“We are offering customers on cancelled services options including a full refund and all customers booked to travel on short-haul services from Heathrow today can opt to rebook to a later date for free if they choose. We will be contacting customers proactively.”

On Friday evening, British Airways suffered a major outage, which caused flights to be cancelled, but it said that the outage was not due to a cyber attack.

The airline’s website and app were down for hours leaving customers unable to check-in online or book flights.

British Airways suffers major outage, leading to flight cancellations – but says it wasn’t a cyber attack

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Passengers whose flights were cancelled will be offered a refund or rebook options.

‘BA running on paper’

Ed Hall, 54, a television executive from Woodstock, Oxfordshire, was stranded on a plane for over an hour after touching down at Heathrow Terminal 5 on Friday because the crew could not access any IT systems to get a stand where passengers could disembark.

He said there were issues even before his BA 399 flight took off from Brussels.

Mr Hall told the Press Association: “We couldn’t take off as the pilot’s system that calculates weight, loads and distribution went offline and we had to go back to the gate from the runway to get a (manual) copy sent from London.

“BA is running on paper tonight.”

Read more: UK flights banned from Russia in retaliation after British sanctions slapped on Aeroflot

British Airways apologises to passengers who had to wait hours for luggage after Storm Eunice

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