Around 200 homes in Sheffield remain without gas following the coldest night of the year, after a major “gas flood” occurred 10 days ago.
On Friday 2 December, a burst water pipe saw 700,000 litres enter the gas mains, causing widespread disruption and leaving 2,000 properties around the S6 area of Stannington and Hillsborough without hot water or gas.
Engineers had hoped that the remaining 200 properties would be restored with gas by 10pm on Sunday evening, but disruptions across the weekend, including another pool of water being found in some gas pipes in Stannington, meant a few streets were unable to turn their gas back on.
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A Cadent Gas spokesperson told Sky News on Monday that water is still being pumped out of pipes, with a particular focus on the Malin Bridge area.
They said: “We will be on site for the next couple of days for definite, to put gas on to the remaining properties we don’t get on today and if customers have any issues with appliances.”
Due to individuals leaving their homes empty across the weekend, one of the 250 engineers were unable to enter in order to restore gas, a further reason for the delays.
“We have got the staff, we have got the numbers, it is just the volume of water we are dealing with.
“As long as people are at home, and we don’t have any further water issues, we are aiming to get them all back on today,” the spokesperson continued.
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Sunday night was the coldest on record in the UK since February 2021, leading to large parts of the country covered in snow.
This also caused disruption to the efforts of engineers, with vehicles struggling to make it up hills in Stannington, according to Cadent.
A record -15.7C (3.74F) was recorded in Braemar, Aberdeenshire, with a yellow weather warning issued by the Met Office of ice in southeastern parts of England from 9am on Monday until 11am on Tuesday.
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The severe weather conditions caused havoc with rush-hour on Monday morning, particularly in the South East, with delays of up to 90 minutes on the M25, which was earlier closed between junction 23 and 25 due to heavy snow, leaving some drivers stuck for several hours.
Speaking to Sky News on December 8, 91-year-old Sheffield resident Marjorie Richardson said she is freezing and shivering, having been left without gas for seven days at the time of interview.
“I can’t do things that I normally do. I can’t cook, I can’t shower, all I’ve got is a microwave and a heater. It’s terrible,” Mrs Richardson said
“I’ve never known anything like it, I’ve lived here for 70 years and I’ve never had anything like this. I’ve got enough clothes on for two.”
Yorkshire Water, the company blamed for leaving thousands of people without gas in freezing temperatures, apologised for the impact of the burst water main and said it “understands how difficult it has been” for the residents of Stannington and Hillsborough.
In a statement posted on December 12, Zoe Burns-Shore, customer experience director at Yorkshire Water said that the company have created an “easy” online form for customers to get in touch concerning compensation, and a phoneline for anyone who does not have internet access.
“You don’t need to get in touch with us straight away: we know everyone will be busy right now and want to reassure everyone we’ll be here to work through any claims,” the statement read.